Privacy Policy

Who we are

Our website address is: https://cardinalmemorials.com.

At no time in the past, present, or future have we or will we share, sell, or otherwise distribute visitor, mailing list member, or customer data. Any communications with us are private and are not divulged to anyone for any purpose. We are legally required to provide the information below. Feel free to read through it for more information. If you do not wish to read further, you can leave this page with the knowledge that we respect your privacy to the fullest.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Privacy Policy for Letters to Heaven and Hold That Thought Apps

Effective Date: 7/26/26

At Cardinal Memorials, we are committed to protecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal data when you use our web and mobile apps, Letters to Heaven, Paycheck Proof, and Hold That Thought.

DATA WE COLLECT

When you use our app, we may collect the following types of personal information:

1. Personal Data: your name, email address, and other contact details.

2. Account Details: username, password, preferences, and other information needed to create and maintain your account.

3. Payment Information: credit/debit card details, billing address, and other payment-related data when you make in-app purchases.

4. Device Information: device type, operating system, app version, and device identifiers such as advertising ID.

5. Location Data: if you enable location services, we may collect your device’s location to provide location-based features.

6. Usage Data: information about how you use our app, including features accessed, duration of use, and in-app interactions.

HOW WE USE YOUR INFORMATION

We use the data we collect to:

1. Provide and improve our services: deliver the features you request and personalize your experience.

2. Provide customer support and communication: respond to inquiries and send service-related updates.

3. Process payments and transactions: complete in-app purchases or other transactions you initiate.

4. Send marketing and promotional messages (with your consent): inform you about new features, updates, or offers if you have opted in.

5. Comply with legal obligations: respond to legal requests and protect the rights and safety of our users.

LEGAL BASIS FOR PROCESSING

We process your data based on the following legal grounds:

1. Consent: where you have given explicit consent, such as for marketing communications or location tracking.

2. Performance of a contract: to fulfill any agreements with you, such as processing a purchase.

3. Legitimate interests: to improve our app and conduct analytics, where these interests are not overridden by your rights.

4. Compliance with legal obligations: to meet legal requirements such as tax reporting or responding to legal requests.

DATA TRANSFER OUTSIDE THE EU

We may transfer your personal data to countries outside the European Union (EU) or European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses, in compliance with the General Data Protection Regulation (GDPR).

USE OF TRACKERS

We use tracking technologies, specifically Google Analytics and Firebase, to enhance your experience, understand how you interact with the app, and display personalized content or ads. You can manage your preferences in your device settings.

DATA SUBJECT RIGHTS

Under applicable data protection laws, you have the right to:

1. Access: request a copy of the personal data we hold about you.

2. Rectification: correct any inaccurate or incomplete data.

3. Erasure: request deletion of your data under certain circumstances.

4. Restriction of processing: ask us to limit how we use your data in certain situations.

5. Object to processing: object to our use of your data, especially for marketing.

6. Data portability: receive a copy of your data in a portable format.

DATA SECURITY

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse, including:

1. Encryption: sensitive data, such as payment information, is encrypted during transmission.

2. Access controls: access to personal data is limited to employees and contractors who need it to perform their role.

DATA RETENTION

We retain your personal data for only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any significant changes will be posted within the app or on our website, and we will update the effective date at the top of this policy.